SparkleSwap provides a wonderful opportunity to purchase beautiful, quality treasures at a significant discount. Here are some tips to keep in mind to improve your buying experience.

Keep in mind that most items on SparkleSwap are one-of-a-kind and there may be multiple buyers vying for the same item. So if something really catches your eye, act quickly to ensure nobody else purchases it before you do. Having an item in your cart is not a guarantee that you will be able to purchase it; the item will not be yours until the sale is completed.

Before you make the decision to purchase a product from a seller, carefully read the listing, view the seller feedback and review their seller policies, for example whether returns are accepted and their shipping and handling policy.

Once you receive your items in the mail, please provide seller feedback. This helps boost confidence for both buyers and sellers on SparkleSwap.

Mistakes can happen. If for some reason, there is a problem with your purchase, please contact the seller immediately and do your best to work through an amicable resolution. You have 14 days from the date of receipt to return items, keeping in mind you need to adhere to the seller’s return policy. (Note, if the item(s) received are not as described in the listing or package is delivered in a timeframe significantly past the seller’s shipping policy, you may return the item for a full refund, regardless of the seller’s policy.)